Privacy Policy
Last updated 14 August 2026
1. What we collect
To book and carry out an inspection, we collect: your name, email and phone number; your property's address; and your tenant's name, phone number and (if provided) email address. If payment is completed, Stripe processes your card details directly. We never receive or store your full card number.
2. Why we collect it
- To serve valid inspection notice to your tenant
- To schedule and carry out the inspection
- To send you the inspection report and any account or billing notifications
- To contact you about your booking or subscription
3. Who we share it with
We share the minimum information needed with our inspectors to carry out your booking, and with Stripe to process payment. We don't sell your information or your tenant's information to anyone, and we don't share it with any other business.
4. Where it's stored
Booking details are stored in a private, access-controlled record we use to manage inspection scheduling. Payment processing is handled entirely by Stripe under their own security standards.
5. Your rights
Under the Privacy Act 2020, you can ask us what personal information we hold about you (or your tenant), and request that it be corrected. Email hello@landlordinspections.co.nz to make a request.
6. Tenant privacy
If you're a tenant and have questions about how your details were provided to us or how they're used, contact your landlord in the first instance, or email us directly and we'll assist.
7. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
8. Contact
Questions about this policy? Email hello@landlordinspections.co.nz.
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